Details

MyanPace is a smart digital queue management platform designed to eliminate physical waiting lines in high-traffic locations. Users can generate digital queue tokens directly from their devices, while service providers can efficiently stream line and manage incoming foot traffic.

The platform provides live interfaces for real-time queue tracking and ticket status updates, alongside a structured home page, service selection page, and ticket management view. Users can monitor estimated wait times, receive turn notifications, and track their position in line without needing to wait physically in place.

I implemented role-based functionality where staff members call and manage upcoming tokens, admins configure service counters, business hours, and operational analytics, and customers focus on seamless ticket generation and queue monitoring. This structure ensures high operational efficiency and scalability.

Authentication supports both email–password login and Google sign-in, ensuring fast access for users taking tokens on the go. Automated alerts and dynamic queue updates provide real-time synchronization between service counters and waiting customers.

The project focuses on time efficiency, smooth UX workflows, and modernized physical service environments, delivering a frictionless queueing experience for both businesses and visitors.